Talk to a real person.
Online worldwide, on-site in Germany. Reach the right team by role inbox, or book a demo with Jürgen Pietschmann — no call-centre, no ticket maze.
German service partners. Real people on the line.
Online worldwide, on-site in Germany through our service partners — the local presence DACH buyers expect from a sovereign platform.
Tell us what you need.
We’ll route it to the right team — usually a reply within one business day.
Thank you.
We’ve got your message and will reply within one business day (DE/EN).
Reaching us, answered
How fast will we hear back?
Sales and partner enquiries get a same-day reply on business days. Enterprise Edition support is next-business-day in German and English; SLA response times are available as an enterprise service by agreement.
Which languages do you support?
German and English — native, not machine-translated.
Can we get a demo on our own setup?
Yes. Book a demo and we’ll walk RAGSuite on infrastructure that looks like yours, or help you stand up the Community Edition.
Tell us what you’re trying to build.
One idea, one ask — we usually reply within one business day, in German or English.